A: We have a well established process to fix a water damaged Phone and other devices.
We need to get the phone at our lab as soon as possible, any time that is taken between the actual incident to the time that we start the process of remediation of the water damage, is critical and will determine the level of success to get your device to start working again, the process in general is as follows :
- Evaluate extent of damage: Visual inspection and assessment on where and how far the liquid/water managed to penetrate and affect phone logic board and extent of visible damage to components.
- Diagnosis of Logic board: Electronic Diagnosis of Logic board to determine functionality, finding out and marking bad components, shorts, blown components, Testing logic board for functionality by using known good components (screen/battery), does the phone boot up ? or not, (at this stage we will call you and discuss repair options or data recovery)
- Ultrasonic cleaning process : inhibition of further oxidation and corrosion by ultrasonic cleaning process with specific chemicals designated for electronic and PCB cleaning,
- Drying out Process: the PCB is drenched in Alcohol to repel any left over water from the cleaning process and than dried out for 24 hours , before additional testing and repair is being carried out
In some cases the damage is minimal, the PCB had only a very short contact with water or any other liquid, and may even start working without any need to further repair , we normally asses the phone based on the state of it when received at our lab, in this case no further work will be needed and the phone can be salvaged (given that no other parts need replacement i.e. damaged screen or battery) , in the case parts will be needed, we will call you and verify with you what do you want to do exactly.