A: No
Apple will not and does not care whether or not you have precious photos on your device your data means nothing to them as it’s not their precious moments/memories lost. Apple Genius Bar service personnel are trained to do one thing: make Apple money. Apple would rather sell you a brand new or even a refurbished device, rather than fixing yours to get your photos back! They will do nothing (outside of their scripted training) to actually fix what is broken with your device and further more will claim that data recovery cannot be possible from your device in order to get you to either buy a new one or get a refurbished one from them
At OmniDataPlus we WILL do our best to get your data out of your iPhone/iPad, unfortunately, with new devices your pictures, videos and important documents are stored encrypted in your iPhone/iPad memory and the only way to get your data back is to get the device to work, and be able to key in your password on the screen, we will most likely, be able to get your device to work and get your data extracted to a USB Key, and back on your hands, if we will able to get the iPhone to work again we will do so
if you need your data extracted from your iPhone/iPad please contact us at (647) 490-4144 or come over to our lab if you are in the area or go to www.omnidataplus.com and initiate a remote repair we will work with you to the best options to get your device fixed and your data extracted.
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