Submit the form
Provide the device details, failure history, and the data that matters most.
Mail-in recovery request
Send your device directly to the OmniDataPlus lab.
Start a mail-in case before shipping your drive, phone, RAID/NAS media, USB drive, or memory card. Your device is assessed by the OmniDataPlus North York lab.
Simple intake process
Tell us what happened before the device arrives.
Pack the device
Use protective padding and include your name and phone number inside the box.
Ship to the lab
Use a tracked shipping service and keep the tracking number until delivery is confirmed.
Mail-in intake form
Start your recovery request.
Complete this form before shipping. It sends the intake details to the lab so we know what is arriving and how to reach you.
RAID and NAS warning
Do not rebuild, initialize, or change the drive order.
Label each drive with its original bay number and send all drives from the array. If you are uncertain, call the lab before shipping.
Ship to
OmniDataPlus Data Recovery
Unit 208, 61 Alness St
North York, ON M3J 2H2
647-490-4144